How + Why Students Use Social Media

Fri, Mar 19, 2010

Education, Philosophy, Tech

How + Why Students Use Social Media

My buddy John Battaglino recently asked me how and why college students use Twitter.   Johnny of all people should be interested in this because as the Executive Director of Boston University, it’s his job to put them on the map and understand the student body.  Since meeting Johnny last year, it’s clear he is truly in the forefront of helping advance social media within higher education.  Below is an excerpt of the email I wrote to him.

Let me know what your views on HOW and WHY students use social media.  These are my thoughts…

HOW:

This question of “how” they use it needs to be divided into two categories – those who use it for productively by providing value to others and as a means of consuming value (we’ll call this Value Social Media Users), and those who use it for personal pleasure (Me Social Media Users).  Surely these categories can cross over into each other, but this is mainly how I see students using it.

College students additionally either “get” or “don’t get” Twitter.  We “get” Facebook because we grew up with it and it’s pretty self explanatory in terms of why we should use it and what we get out of it.  Students even “get” LinkedIn – because of it’s clear value proposition that it will aid your professional career – we can understand this and get on board with it. Now we come to Twitter, which is a mix of both.  Unless a student has experienced social media, it’s hard to figure out how to use it to add value to your life.  Which is why I brought up the two Twitter Camps if you will, Value Users and Me Users.  I would venture to say that most college students are Me Users users but certainly that is changing.  Marketing, computer science, and graphic designers are the best adept at using Twitter effectively.

WHY:

Again, the two camps.  Value Users see that there are opportunities to be had from adding value, connecting with people online, and learning from others.  Me Users use it because it’s fun and yet another way to “update your status”, like Facebook.

Sometimes I think people use Twitter as a way to talk to the Universe, sometimes not expecting it to talk back. It’s like when you stub your toe while you’re alone in your house.  You yell out “SHIT!” because it hurt and because you wanted to express something, not because you thought that some guy’s voice was going to say back to you, “I’m sorry you stubbed your toe Sarah, want some ice?”.  It’s instinctive.  This is a lot of what Me Users do I think.  On the other side, Value Users interact in social media to get a response.  They add value to instigate conversation because conversation and relationship building is the foundation of opportunities.

What do you think?  HOW and WHY do students use social media?

Photo credit drgonzoisnotaphotographer

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  • First, @Benno is being an ass.

    This is actually a really interesting perspective, Sarah. I've talked at a few college classes and am always surprised to see the divide among college student users. Your "value" and "me" concepts are present in what I've seen.

    Some additional ideas to consider:

    - Parameters of the technology. Facebook & LinkedIn & MySpace are profile-centric tools. Most of the conversations and interactions happen on a users own profile or the profile of someone else. Twitter is much different. Most of the interactions happen in the cloud or from 3rd party applications. This could possibly impact student adoption rates from a frame of usability, i.e., we humans are sometimes scared of what is new or different to us.

    - Fear of stalkers, pedophiles, and general creepy people. One of the classes I talked with was very opposed to blogging and even opening Facebook up to less immediate friends. When I asked why, multiple students sited the above reason. It seems that generation me has had those fears pounded into them by their parents. Long term, it's interesting to consider how indoctrinated fear might effect social media adoption and usage.

    Keep this discussion going. I think you're onto something that's worth looking at under the microscope...
  • Thanks for your comments, Nate, as always.

    Interesting idea regarding the parameters of technology. While I agree that people are inherently scared of what is new/different, at the same time, people are innately curious. New technologies, social networks, and ways to interact online are a dime a dozen. Perhaps the failure to adopt isn't due to being scared of what's new, but because people are unfazed by new technology.

    I'm quite shocked to hear that students were scared of pedophiles and stalkers. 1) You were speaking with a college students that were scared of pedophiles...? What college? 2) STALKERS? My friends and I who use Facebook (for example) are the DEFINITION of stalkers. Ever heard of "Facebook stalking"? It's a completely normal and acceptable form of interaction. Granted, the difference is that we "stalk" our friends, enemies, ex-boyfriends. So in terms of "real strangers", yes, I can see your point.

    Good stuff Nate! You always say things that get me think a little deeper. Thanks.
  • Benno
    What a load of shit
  • Sorry you feel that way. Care to elaborate?
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